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# Xtralogic, Inc.

Makes far away just one touch away

## Sitemaps

- [XML Sitemap](https://www.xtralogic.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Pages

- [Home](https://www.xtralogic.com/) - Makes far away just one touch away
- [RDP Client for Chrome - Download](https://www.xtralogic.com/remote-desktop-client-for-chrome-download/) - Version 4.x – Isolated Web App (IWA)Installation in Google Workspace Admin console Go to the Users & browsers tab in Devices > Chrome > Apps & extensions. Select a desired organizational unit. Click the yellow floating add (+) button, then “Add an Isolated Web App” button (square in a square icon). This will open a
- [RDP Client for Chrome – Buy](https://www.xtralogic.com/remote-desktop-client-for-chrome-buy/) - Individual licenseIn order to use the app, a user will have to login into a Chromebook with a Google account specified in the order. Xtralogic Remote Desktop Client for Chrome(1 year subscription) $29.99 Buy now Volume licensingWe offer volume licensing based on user’s email domain. The volume license can’t be used with individual accounts (@gmail.com,
- [RDP Client for Chrome – Documentation (4.X)](https://www.xtralogic.com/remote-desktop-client-for-chrome-documentation-4-x/) - Table of Contents Configuring app permissions in Google Admin console Azure Virtual Desktop instructions Copying files between Chrome OS and a remote desktop session Configuring the app on managed devices USB device redirection Kerberos Authentication How to Manage Isolated Web App (IWA) Versions in Google Workspace Configuring app permissions in Google Admin consoleLocal network permission:
- [Remote Desktop Client - Buy](https://www.xtralogic.com/remote-desktop-client-buy/) - The edition of the app, distributed on our website, is using a license tracking mechanism based on activation keys. One activation key is issued per a purchased license and it can be used to activate one device (phone, tablet, etc.). It has the following additional features which are geared toward enterprise customers: The app can
- [Remote Desktop Client For Android](https://www.xtralogic.com/remote-desktop-client-for-android/) - Xtralogic® Remote Desktop Client for Android enables you to connect to your Windows computers across the Internet from a mobile device powered by Google Android platform. Once connected, it gives you mouse and keyboard control over your computer while showing you everything that’s happening on the screen. You can leave your computer without losing access
- [Remote Desktop Client - Download](https://www.xtralogic.com/remote-desktop-client-download/) - Try the app for free for 1 week. The app is fully functional during the trial period. To download and install, navigate to this page in your Android device web browser and download the APK file onto the device. APK files Version Platforms Date published 7.2.0 Android 8.0 and above, arm, arm64, x86 and x86_64
- [Remote Desktop Client - Configuration Guides](https://www.xtralogic.com/remote-desktop-client-configuration-guides/) - Choose connection protocol: RDP or VNCIf the computer you are connecting to is running Windows edition which supports RDP server functionality, your best choice is the RDP protocol. The RDP protocol is native to Windows, has better performance, more secure and does not require installing additional software. For more information on RDP server functionality support
- [Remote Desktop Client - Documentation](https://www.xtralogic.com/remote-desktop-client-documentation/) - Common tasks Left mouse click Single tap Left mouse double click Double tap Right mouse click Touch, hold for at least 1 second without moving, or tap with two fingers. When tapping with two fingers, the click is registered at the location of the last finger touching. Performing a drag operation Touch, release, touch, drag,
- [Remote Desktop Client  for Android - Support](https://www.xtralogic.com/remote-desktop-client-support/) - The following resources are available to assist in troubleshooting of a problem you might encounter while setting up or using the app: Configuratoion Guides Documentation FAQ Xtralogic RDP Client Support discussion group If you don’t find the answer you need from any of the above options, please contact our technical support by sending an email
- [Remote Desktop Client - FAQ](https://www.xtralogic.com/faq/)
- [Step-by-Step direct connection configuration guide](https://www.xtralogic.com/step-by-step-direct-connection-configuration-guide/) - IntroductionThere are two typical scenarios for direct connections to remote computer. One scenario is when the phone is connected to the local area network (LAN) over WiFi. In this scenario the Xtralogic RDC connects over WiFi through the wireless access point directly to the RDP server computer. The LAN IP address of the computer is
- [Step-by-step Simple Connect configuration guide](https://www.xtralogic.com/step-by-step-simple-connect-configuration-guide/) - Step 1 – Configure Simple Connect in Xtralogic Remote Desktop clientGo to Menu > Settings > Simple Connect Settings. Check the Enable Simple Connect checkbox and enter a Google email address and password and press OK. The app will immediately try to connect to the Google Talk server. The result of the connection attempt will
- [RDC Companion - Overview](https://www.xtralogic.com/rdc-companion-overview/) - Xtralogic Remote Desktop Client (RDC) Companion is a free server side application, which works together with the the Xtralogic RDC, running on a mobile device. It is needed to support automatic software keyboard activation.
- [RDC Companion - Download](https://www.xtralogic.com/rdc-companion-download/) - For automatic keyboard activation support just run the installation package. To configure Simple Connect please follow Step-by-step Simple Connect configuration guide. Version Platforms Date published 3.0.3 Windows 1/8/2019 Version History and Release NotesVersion 3.0.3 (Jan 8, 2019) Fixed a crash on Windows 10. Version 3.0.2 (December 12, 2017) Fixed Simple Connect connectivity problem. Version 3.0.1
- [RDP Configuration Guide on Windows 7](https://www.xtralogic.com/rdp-configuration-guide-on-windows-7/) - Step 1. Make sure your Windows operating system edition has RDP server functionalityAvailability of RDP server functionality in Windows Step 2. Open Control PaneWindows 8Press Win+X, this opens a menu, select Control Panel in the menu. Windows 7 and Windows VistaClick Start button > Control Panel. Step 3. Enable Remote DesktopIn Control Panel click System
- [RDP Configuration Guide on Windows XP](https://www.xtralogic.com/rdp-configuration-guide-on-windows-xp/) - Step 1. Make sure your Windows operating system edition has RDP server functionalityAvailability of RDP server functionality in Windows Step 2. Enable Remote DesktopMake sure that you signed in as an administrator. Click Windows Start button > Control Panel > Performance and Maintenance > System, in the left pane, click Remote Settings. Click the Remote
- [VNC Configuration Guide on Windows](https://www.xtralogic.com/vnc-configuration-guide-on-windows/) - Xtralogic Remote desktop client is compatible with all RFB protocol compliant VNC servers. Here we provide here instructions for TightVNC only, but fill free to use your favorite VNC server. Install TightVNC Download a free copy of TightVNC. Run the installation package. Choose Typical setup type. Accept the default settings for TightVNC service configuration and
- [RDP Client for Chrome](https://www.xtralogic.com/remote-desktop-client-for-chrome/) - With Xtralogic® RDP Client for Chrome you can connect to your Windows computers across the Internet from any computer which runs Chrome OS. Once connected, you get mouse and keyboard control on the remote computer and see everything that’s happening on the remote computer’s screen. Xtralogic® RDP Client id using Microsoft Remote Desktop Protocol (RDP)
- [RDP Client for Chrome - Support](https://www.xtralogic.com/remote-desktop-client-for-chrome-support/) - NaCl deprecation and its impact on Xtralogic RDP client appThe Xtralogic RDP client 3.x is a Chrome app and dependent on Native Client (NaCl) support in ChromeOS. Google announced that Native Client (NaCl) as well as Chrome apps later, are being deprecated. The future availability of NaCl will be different for managed (enrolled into Chrome
- [RDP Client for Chrome - Documentation](https://www.xtralogic.com/remote-desktop-client-for-chrome-documentation/) - Browser file system redirectionThe browser file system redirection allows to transfer files between local and remote computers. Due to the Chrome browser security constraints, a Chrome app can not directly access a host OS filesystem, instead it can transfer files to/from it with a user consent for each transfer. The Xtralogic RDP Client app redirects
- [Android File Sync Assistant - Overview](https://www.xtralogic.com/file-sync-assistant-overview/) - Android File Sync Assistant is a small Android app without a user interface. When installed, it is detected and run by an Xtralogic app on startup to copy files from a folder accessible by other Android apps, for example by MDM clients, to the app specific external storage location. Android File Sync Assistant app declares
- [Android File Sync Assistant - Download](https://www.xtralogic.com/file-sync-assistant-download/) - Version Platforms Date published 1.1.0 Android 11 and above 06/16/2026 Version History and Release NotesVersion 1.1.0 (Jun 16, 2026) Updated to target Android 15 (API Level 35). Show more ... Version 1.0.0 (Aug 02, 2023) Initial release.
- [Terms of Service](https://www.xtralogic.com/terms-of-service/) - This document governs the use of our website, and, any other related agreement or legal relationship with us in a legally binding way. You must read this document carefully. Our website is provided by: Xtralogic, Inc. Contact email:support@xtralogic.com TERMS OF USE Unless stated otherwise, the terms in this section apply generally when using our
- [Privacy policy](https://www.xtralogic.com/privacy-policy/) - Last updated: 12/10/2024 We are Xtralogic, Inc. This privacy policy outlines how we collect, use, and protect your personal information when you use our services. Table of contents Introduction Contact information Types of data collected Mode and place of processing personal data Detailed information on the processing of personal data Further information Your rights
- [RDP Client for Android - PayPro Global checkout](https://www.xtralogic.com/android-rdp-client-paypro-global-checkout/)
- [RDP Client for Web – Privacy Policy](https://www.xtralogic.com/rdp-client-for-web-privacy-policy/) - This privacy policy explains what user data the Xtralogic RDP Client for Web collects, how do we use the collected user data and how do we share the user data. The app allows a user to store the login credentials for the RDP connections. The credentials are stored only on the user computer and used
- [RDP Client for Chrome – Privacy Policy](https://www.xtralogic.com/rdp-client-for-chrome-privacy-policy/) - This privacy policy explains what user data the Xtralogic RDP Client for Chrome app collects, how do we use the collected user data and how do we share the user data. The app allows a user to store the login credentials for the RDP connections. The credentials are stored only on the user computer and
- [RDP Client for Chrome – Volume Order](https://www.xtralogic.com/remote-desktop-client-for-chrome-volume-order/)
- [Windows RDP Support](https://www.xtralogic.com/windows-rdp-support/) - The following Windows edition have RDP server functionality: Windows XP Professional Windows XP Media Center Edition Windows Vista Business, Ultimate and Enterprise Windows 7 Professional, Ultimate and Enterprise Windows 8 Pro All Windows Server editions The following Windows Vista and Windows 7 editions do not have RDP server functionality: Windows XP Home Windows Vista Home,

## FAQs

- [Does the app work over a VPN connection?](https://www.xtralogic.com/faq-items/does-the-app-work-over-a-vpn-connection/) - Yes, the app works over VPN connections. Some VPNs, though, do not allow the Google Play app communicate with Google servers to verify the app license. Workaround in this case is to try to connect when you are not on VPN, the connection will fail, but the license will be verified and cached for about
- [How to reset the master password if it was lost?](https://www.xtralogic.com/faq-items/how-to-reset-the-master-password-if-it-was-lost/) - The Master password can be reset only by re-installing the app or clearing the app data (global phone Menu > Settings>Applications>Manage applications>Remote Desktop>Clear data). Your saved servers' settings will be lost.
- [Why when I try to log in onto a Windows 2003 server as a regular user I get the following error message "The system could not log on, because to log on to this remote console session you must have administrative permissions on this computer"?](https://www.xtralogic.com/faq-items/why-when-i-try-to-log-in-onto-a-windows-2003-server-as-a-regular-user-i-get-the-following-error-message-the-system-could-not-log-on-because-to-log-on-to-this-remote-console-session-you-must-have-ad/) - This happens if the "Connect to console" check box in the server settings in Xtralogic RDC is ticked off (on Windows 2003 it is the same as /console option with mstsc) and an administrator user is already logged in on the server console. Before a regular user will be able to log in on the
- [Why when I try to log in onto a Windows 2008 server as a regular user I get the following error message "The requested session access is denied."?](https://www.xtralogic.com/faq-items/why-when-i-try-to-log-in-onto-a-windows-2008-server-as-a-regular-user-i-get-the-following-error-message-the-requested-session-access-is-denied/) - This happens if the "Connect to console" check box in the server settings in Xtralogic RDC is ticked off. It is the same as /admin option with mstsc and can be used only by admins on Windows 2008.
- [Why am I getting the following error message: "Drive mapping is disabled on the remote computer." when trying to connect to a remote computer?](https://www.xtralogic.com/faq-items/why-am-i-getting-the-following-error-message-drive-mapping-is-disabled-on-the-remote-computer-when-trying-to-connect-to-a-remote-computer/) - The reason this problem occurs is because because drive mapping is disabled on the remote server, but enabled in server server settings in Xtralogic RDC.
- [When trying to connect, I am getting the following error message "License negotiation failed: invalid client, server's grace period has been exceeded". How to fix that?](https://www.xtralogic.com/faq-items/when-trying-to-connect-i-am-getting-the-following-error-message-license-negotiation-failed-invalid-client-servers-grace-period-has-been-exceeded-how-to-fix-that/) - There is probably some problem with Windows licensing on your server, this can be worked around by deleting stored Windows client licenses in the app. Please go to Menu > Settings > Clear Windows licenses.
- [How to make sound from a remote computer play on the phone?](https://www.xtralogic.com/faq-items/how-to-make-sound-from-a-remote-computer-play-on-the-phone/) - In the server settings in the app, go to advanced tab and select Sound->Play sound on the client. You also might need to log off the current Windows session completely (Start > Log off).
- [My Android phone was replaced, how can I install the app on the new phone?](https://www.xtralogic.com/faq-items/my-android-phone-was-replaced-how-can-i-install-the-app-on-the-new-phone/) - Register the new phone with the same Google account you had used to purchase the app. Then the app will be available in the My Apps section of the Android Market app.
- [How to perform a drag operation?](https://www.xtralogic.com/faq-items/how-to-perform-a-drag-operation/) - Touch, release, touch, drag, release. It is similar to a double click, only on the second click don't release your finger but drag instead and release only then done with dragging.
- [How to do a right mouse click with a touch screen?](https://www.xtralogic.com/faq-items/how-to-do-a-right-mouse-click-with-a-touch-screen/) - To make a right click, touch, hold for at least 1 second without moving.
- [Why am I getting the "The application is not licensed for use on this device" message?](https://www.xtralogic.com/faq-items/why-am-i-getting-the-the-application-is-not-licensed-for-use-on-this-device-message/) - One reason might be incorrect date and time setting on the Android device. The license verification mechanism depends on the correct time being set on a device. Another reason might be that some VPNs do not allow the Market app communicate with Google servers. Workaround in this case is to try to connect when you
- [How to configure a non-default RDP port in a server address?](https://www.xtralogic.com/faq-items/how-to-configure-a-non-default-rdp-port-in-a-server-address/) - Specify a non-default port by specifying it after a colon, e.g. 192.168.1.50:6000. Please note that the default RDP port 3389 does not need to be explicitly specified.
- [A third party software keyboard (e.g. Swype) stopped working after a recent upgrade. What can be done to fix that?](https://www.xtralogic.com/faq-items/a-third-party-software-keyboard-e-g-swype-stopped-working-after-a-recent-upgrade-what-can-be-done-to-fix-that/) - Go to Settings and change the "Use null input type" checkbox.